Respect all persons
At all times respect the Civilians, State Officials, Police Officers, BCFD, EMS and other unknown persons that you might encounter during your active shift. Please refer to them in a respectable manner and address them accordingly.
No insubordination
Insubordination will not be tolerated. If someone with higher authoritative power gives you an order in a situation, you are to comply. If you believe that the individual giving the orders was behaving in an ill-mannered way, please forward these concerns to a supervisor.
Use the proper channels
Chain of Command and common questions should be filed through the proper channels of communication. This Standard Operating Procedure should contain all the answers to the questions you might encounter as an employee. If there is a concern, suggestion, adaptation that you wish should be made, convey that message through the formal channels.
Use common sense
Use your common sense. If you have a question about what you are allowed or not allowed to do, seek out a supervisor, if there are no supervisors or higher ranked, the answer to your question is NO.
